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Shipping & Delivery Policy

Thank you for shopping at MainGirlFashion. We are committed to processing and delivering your order as safely and quickly as possible. Every order is carefully prepared to ensure it meets our high quality standards before it ships.

1. Order Processing Time

Standard Processing: Most orders are processed within 2 to 5 business days (excluding weekends and major holidays).

Shipping Confirmation: Once your order has been processed and leaves our warehouse, you will receive an automatic shipping confirmation email containing your tracking number and carrier details.

2. Shipping Options & Delivery Rates

We offer multiple shipping methods at checkout so you can choose the option that best suits your needs. Shipping rates and estimated delivery timelines are calculated in real time by our shipping partners based on your destination address.

Shipping OptionAvailability & Notes
Standard ShippingReal-time rate calculated at checkout
Expedited ShippingFaster delivery service available at checkout
Overnight ShippingAvailable for select locations where carrier support
exists

Please note: Estimated delivery times apply after your order has finished processing.

3. Order Tracking

As soon as your package ships, we will email you a tracking link. You can use this link to monitor your order’s journey and estimated delivery date every step of the way.

4. Shipping Delays

While we strive to ensure every package arrives on schedule, occasional delays may occur due to severe weather conditions, carrier disruptions, peak holiday seasons, or other unforeseen events beyond our control. We greatly appreciate your patience and understanding in these situations.

Lost or Stolen Packages

Once a package is marked as “Delivered” by the shipping carrier, responsibility for the package transfers to the customer.

If your tracking shows delivered but you cannot locate your package, we recommend taking the following steps:

  1. Double-check the shipping address entered at checkout.
  2. Check with family members, neighbors, or your building’s leasing/front office.
  3. Contact the shipping carrier directly to file a claim or request precise delivery coordinates.

Note: MainGirlFashion is not responsible for packages confirmed as delivered by the carrier. However, our support team is happy to provide any documentation or proof of shipment needed to assist your claim with the carrier.

Incorrect Shipping Address

Customers are responsible for providing an accurate and complete shipping address during checkout.

MainGirlFashion is not responsible for orders shipped to an incorrect or incomplete address provided by the customer.

Address Changes: If you notice an error in your address, please contact us immediately at support@maingirlfashion.com.

Processing Limits: While we will do our best to update your address, we cannot guarantee any modifications once an order has entered processing or has been shipped.

MainGirlFashion is not responsible for orders shipped to an incorrect or incomplete address provided by the customer.

Returned Packages & Unsuccessful Deliveries

If a package is returned to us due to an incorrect address, failure to collect/claim the shipment, or multiple unsuccessful delivery attempts by the carrier:

Reshipment Costs: Additional shipping fees will apply before the order can be re-sent to your updated address.

We will contact you upon receiving the returned package.

8. Need Help?

If you have any questions regarding your shipping status or need assistance, please reach out to our team: